Terms & Conditions

Pricing

All rates are quoted in Vanuatu currency (VATU) and are subject to change without notice. Rates include VAT. All rentals are subject to the terms and conditions on the Rental Agreement.

Payment Terms

Payment must be made upon collection of the vehicle. Payment by credit card attract a 3.5% bank surcharge for Visa and Mastercard’s, 4% Amex.

Insurance/Collision Damage Waiver

World Car Rentals Vanuatu Insurance is compulsory.

Over 25 years of age

• Standard CDW – Vt1,500 per day – Vt150,000 Insurance Excess Under 25 years of age
• Standard CDW – Vt1,500 per day – Vt200,000 Insurance Excess

Insurance Coverage

Any damage to glass, tyres, wheels, under carriage, overhead and interior of the vehicle is the responsibility of the hirer and not covered by insurance.

Insurance Excess Security Deposit

An insurance excess security deposit is required to be held with each hire. This can be held by cash to the full amount of the excess or by credit card as a pre-authorisation to the value of 40,000vt. Please note, debit cards cannot be used for pre-authorisation holds, therefore the full insurance excess amount would be required to be held. 150,000vt over 25 and 200,000vt under 25.

Security Deposit Release

This security deposit is released electronically upon return of the vehicle once cleaned and checked. This may take between 3-14 days for the hold to be released by your bank. Copy of the cancellation receipt can be emailed upon request.

Rental Period

All rentals are for a 24-hour period. Additional hours are charged at 20% of the standard rental rate per hour. Over 5 hours will be charged as a full day’s rental plus insurance

Rental Extension

Must be approved and paid in advance of contracted return date. Extension may not be automatically granted in peak times due to availability. Failure to advise and return may result in additional charges.

Rental Cancellation

No cancellation fees apply. We just ask you kindly advise us as soon as possible if cancellation is required.

Driver’s Licence

You must produce an original current driver’s licence and have held a driver’s licence for 5 years or more. Only people whose names, signatures and driver’s licence numbers appear on the rental agreement are entitled to drive the vehicle, otherwise insurance is void. An international driver’s licence is accepted at the same conditions of the country of issue. A Vanuatu driver’s license is compulsory from 3 months or more of residency.

Additional Drivers

All additional drivers are free of charge but must comply with all rental contract agreement terms and conditions.

Age Limit

25 years and over, or approved credit card holders. An additional pre-authorisation insurance excess applies to drivers under 25 years or persons who have held a driving licence for less than 5 years.

Fuel

Each vehicle is supplied with a full tank of fuel. The vehicle must be returned full or a fee of 1,500vt plus cost of fuel is charged

Kilometres

Mileage allowance is 100km free per day. Additional kilometres are charged at 25vt per km. e.g., 7 days = 700km free. 136km around the entire island of Efate.