Terms & Conditions
Pricing
All rates are quoted in Vanuatu currency (VATU) and are subject to change without notice. Rates include VAT. All rentals are subject to the terms and conditions on the Rental Agreement.
Payment Terms
Full payment for hire must be made upon collection of the vehicle. No pre-booking payment required to secure your booking request. Payments by credit card attract a 3.5% fee for Visa, MasterCard and Union Pay, Amex 4%.
Insurance/Collision Damage Waiver
World Car Rentals Vanuatu Insurance is compulsory. 1,500vt per day with an excess for damages of 120,000vt (over 25) /150,000vt (under 25). 3,000vt per day with an excess for damages of 60,000vt (over 25) / 75,000vt (under 25).
Insurance Coverage
Any damage to glass, tyres and wheels and personal property, under carriage, overhead or interior of the vehicle is the responsibility of the renter and not covered by insurance.
Insurance Excess Security Deposit
A insurance excess security deposit is required as per your insurance purchased. This can be held by cash to the full amount of the excess or by credit card as a pre-authorisation to the value of 25,000vt.
Security Deposit Release
This is released electronically within 24hr of the return of the vehicle in the same conditions. Note this may take 3-14 days for your bank to release.
Rental Period
All rentals are for a 24 hour period. Additional hours are charged at 20% of the standard rental rate per hour. Over 5 hours will be charged as a full days rental plus insurance.
Rental Extension
Must be approved and paid for in advance. Last minute extension may not be possible due to demand. Failure to advise may result in additional charges.
Driver’s Licence
You must produce a current driver’s licence and have held a driver’s licence for 5 years or more. Only people whose names, signatures and driver’s licence numbers appear on the contract are entitled to drive the vehicle, otherwise insurance is void.
Age Limit
25 years and over, or approved credit card holders. An additional pre-authorisation insurance excess applies to drivers under 25 years or persons who have held a driving licence for less than 5 years.
Fuel
Each vehicle is supplied with a full tank of fuel.The vehicle must be returned full or a fee of 1,000vt plus cost of fuel is charged.
Kilometres
Mileage allowance is 100km per day. 5 days = 500km free 136km around the entire island of Efate. Additional kilometres are charged at 25vt per km.
Traffic Infringements
Are the responsibility of the renter.
Baby Seats
Infant, Toddler and Booster seats available – 1,000vt per day to a maximum of 5,000vt.
Delivery & Collection
Each way fee: Free in town, 1,000vt Airport, 1,500vt out of city limits, 2,500vt North Efate’.
Cancellation Fee
No cancellation fee applies. We just ask you to kindly advise as soon as possible if cancellation is required.
Long Term Rates
Please contact World Car Rentals Vanuatu forthe best rates on the island. Our contracts include, regular cleaning and servicing, 24hr assistanceand pick and delivery anytime/anywhere.